Job Details

Home Jobs Senior Associate- Production Support

Genpact India Pvt. Ltd. Recruitment 2022 - Senior Associate- Production Support - Noida Apply soon

Last modified: 05 Jan 2022 01:57:46 GMT

Full time

Role : Senior Associate- Production Support

Share Job


SkillSet: customer relations, insurance, quality, sales, mis.

Senior Associate- Production Support

Function : Operations

Location: Noida, India

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for?

Inviting applications for the role of Senior Associate- Production Support

In this role, you will be responsible for Application Support Operations and maintenance of multiple applications databases, used by business units and infrastructure teams. To support Engineer using Agile Methodology and should have an end to end understanding of business use cases, to transform them into an effective and strategic solution. Work with business people to have a real time understanding of business problem and, craft the solution which really fits into needs.


  • Fix problems on the fly (if those can be fixed by Support team)
  • Escalate to L2 Teams for resolution
  • Re-route analyst team to MS Training team if that is a training issue
  • Re-route analyst team to Content Migration team if that is content transfer related matter
  • Log defects and product enhancements to Dev team using JIRA QC tools

Qualifications we seek in you

Minimum qualifications

  • Graduate/B Tech
  • Excellent written and verbal communication skills

Preferred qualifications

  • Technical Troubleshooting skills
  • Intermediate Excel hands-on experience.
  • AGILE trained
  • Good communications skills
  • Good documentation skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, client focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.


Desired Profile

11 Years

Genpact India Pvt. Ltd.

Genpact India Pvt. Ltd.

How to Apply

This is a online aggregated job, Apply online to visit the Company website to apply online.

Application End date. 31 Mar 2022

Disclaimer: FreshersHOME does not call candidates towards job offer or assistance. FreshersHOME does not charge any fee from candidates for jobs, Be aware of fradulant calls and emails, please write to [email protected]
Please Read Our Privacy Policy!, Terms of Usage and Check our Editorial Guidelines