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KD Group of Industries Recruitment 2022 - Collection Supervisor - Delhi Apply soon

Last modified: 14 Jan 2022 05:59:35 GMT

Full time

Role : Collection Supervisor

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Overview

SkillSet: mis, accounts, billing, reporting, operations team handling.

Assist in formulation of targets for individual teams as per Strategies outlined.
Hire and onboard new employees
Answer questions from individual team members and provide guidance with feedback
Anticipate escalation and take over calls when needed
Devise ways to optimize procedures and keep staffs motivated.
Measure performances as per the defined key metrics.
Ensuring adherence to policies for attendance other procedures.
Keep management informed on issues problems.
Prepare daily monthly reports / dashboards.
Monitoring tracking of individual tele-callers on a daily basis in terms of performance productivity
Consistently achieving set targets
Achieving productivity metrics as per set benchmarks
Handling customer complaints/ Queries
Inter department follow- ups on need basis.
Managing handling pick ups coordination with agencies FOS.

Salary 1 Lac To 1 Lac 50 Thousand P.A. Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience 0 - 1 Years Qualification Other Bachelor Degree

Details

Desired Profile

1 Year

KD Group of Industries

KD Group of Industries

How to Apply

This is a online aggregated job, Apply online to visit the Company website to apply online.

31 Mar 2022



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