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Standard Chartered Bank Ltd Recruitment 2022 - Team Lead sc_j40 and s - Mumbai City Apply soon

Last modified: 01 Jun 2022 02:25:10 GMT

Full time

Role : Team Lead sc_j40 and s

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SkillSet: board of directors, risk metrics, service level, business units, operational risk.
* About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. The Role Responsibilities


  • To manage the relationship between In-country, IMO and the business units as well as between other team members within CLM Ops.


  • To co-ordinate with respective In-country, IMO teams and ensure that all activities are completed as per agreed Service Level Agreement.
  • Ensure there are NIL exceptions/Customer complaints
  • To handle requests of CCIB and BB clients in channels platform
  • Understand the importance of the client request and allocate the work accordingly on FIFO model


  • To be highly vigilant before approving any requests
  • Strictly following the DOI s and bring into LM s notice in case of deviations
  • To maintain high quality in capturing details as per the request received in TP systems (where ever applicable) and driving the same across the team.
  • To ensure error free work with no operating losses where ever applicable
  • Handle stake holder queries and provide quick resolution

People and Talent

  • To provide guidance to team members on operational issues.
  • Train the teams through daily huddles on the process gaps
  • Assist in coordinating, facilitating and promoting understanding of Operational Risk and in implementation and management of OR within the Unit.
  • Drive performance of the hubs against agreed performance and risk metrics and associated thresholds.
  • Direct and develop the hub teams to adhere to and follow CLM Ops strategy and support the group driven initiative across all hubs and teams.
  • Be a process guide in onboarding and maintenance process related to Channels.

Risk Management

  • Ensure that Key Control Standards are adhered to.


  • Compliance with all relevant Group Policies related to CLM Ops / CDD as applicable.
  • Compliance with the Group Money Laundering Prevention Policy.
  • Compliance with Group Operational Risk procedures.

Regulatory Business Conduct

  • Display exemplary conduct and live by the Group s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association
Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.


Desired Profile

5 Years

Standard Chartered Bank Ltd

Standard Chartered Bank Ltd

How to Apply

This is a online aggregated job, Apply online to visit the Company website to apply online.

Application End date. 25 Jun 2022

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