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Conneqt Business Solutions Limited Recruitment 2022 - Great Opportunity to work with New Project as a Team Leader inbound process - Bangalore Apply soon

Last modified: 19 Jan 2022 00:44:36 GMT

Full time

Role : Great Opportunity to work with New Project as a Team Leader inbound process

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Overview

SkillSet: quality, inbound process, sla, customer relations, coaching.

Team Leader Experience in BPO for minimum 2 years.

  • Must have minimum 2 years of experience as a Team Leader in BPO customer support.
  • Manage Day to day activities of the team and Motivate agents in a monotonous job Environment.
  • Team Handling, Team Management, Daily Reports, Attrition Control, Escalation Management and Other KPIs and KRAs of the Team.
  • Ensure daily meet of service level Shrinkage.
  • Conduct Huddles pre and post Shift
  • Should have hands on experience in team management KPIs like AHT, Shrinkage, Attrition, Occupancy, NPS/Csat Dsat Calculations
  • Should be comfortable working from home during pandemic.
  • Experience in international in BPO will be a good to the current hiring process.
  • Should be Excellent communication skills in English and Any south Indian language.
  • Should be graduated in any Stream.
  • Any 6 days of work.
  • Immediate Joiner.

Details

Desired Profile

3 Years

Conneqt Business Solutions Limited

Conneqt Business Solutions Limited

How to Apply

This is a online aggregated job, Apply online to visit the Company website to apply online.

Application End date. 31 Mar 2022


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