Conneqt Business Solutions Limited Recruitment 2022 - Great Opportunity to work with New Project as a Team Leader inbound process - Bangalore Apply soon

Team Leader Experience in BPO for minimum 2 years.

• Must have minimum 2 years of experience as a Team Leader in BPO customer support.
• Manage Day to day activities of the team and Motivate agents in a monotonous job Environment.
• Team Handling, Team Management, Daily Reports, Attrition Control, Escalation Management and Other KPIs and KRAs of the Team.
• Ensure daily meet of service level Shrinkage.
• Conduct Huddles pre and post Shift
• Should have hands on experience in team management KPIs like AHT, Shrinkage, Attrition, Occupancy, NPS/Csat Dsat Calculations
• Should be comfortable working from home during pandemic.
• Experience in international in BPO will be a good to the current hiring process.
• Should be Excellent communication skills in English and Any south Indian language.
• Should be graduated in any Stream.
• Any 6 days of work.
• Immediate Joiner.

• Experience:1 Year
• Location:Bangalore
• Education:Graduate/Post Graduate
• Role:Great Opportunity to work with New Project as a Team Leader inbound process
• SALARY: As per norms
• Reference: 11738396
• Key Skills: quality inbound process sla customer relations coaching

3 Years

Conneqt Business Solutions Limited

Last Date: Application End date. 31 Mar 2022