Last modified: 26 Jan 2022 00:17:06 GMT
Role : DG - Management Trainee - Banking Core Operations
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of MT, Assistant Manager Manager - Banking
We are looking for a Candidate with Operations experience who would be responsible for leading all activities in a process. Candidate will function as a Front-Line Manager who will keep a close tab on the daily performance metrics, drive performance management and drive new ideas for improvement in execution and streamlining
In this role, you will be responsible for
Leading day to day operations and dealing with process metrics
Developing highly motivated teams and lively work environment
Identifying process anomalies and get them fixed via conceptualization and brainstorming
Driving efficiency in teams every year
Communicating efficiently with client and the process management on issues related to the subject
Providing Critical VOC / observations or bringing up patterns to the business in case of any anomalies
Being able to work and operate in a high volume and timeline environment to meet Service Level Agreements customer demands.
Work with customers with a problem solving bent of mind To be able to understand customer issues and provide solutions to improve customer experience
Being able to influence and cultivate organisational change in teams
Qualifications we seek in you
Any graduate (preferably Commerce)
Meaningful experience in banking operations End to end knowledge of Lending life cycle
Subject matter understanding of Personal and Retail Banking
Experience with Six Sigma tools
Excellent Social skills.
Experience in leading a banking process
Excellent interpersonal skills
Excellent analytical skills, MIS understanding, have a good knowledge of PowerPoint presentations
Excellent client handling skills to deliver high quality experience to customers
Must demonstrate high level of personal integrity
Must demonstrate a high level of agility, flexibility, self-motivation and energy
Flexibility to quickly shift priorities, multi-task and prioritize simultaneous requirements in fast paced environment and balance all to completion
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Genpact India Pvt. Ltd.
Application End date. 31 Mar 2022